How to Set Up an Oakworks Portal Pro Massage Chair Package

Quick answer

Set up the Oakworks Portal Pro by unfolding the frame, locking the hinges, attaching the headrest platform and face pillow, then adjusting the chair height and angle to fit your client. Always test stability before the client sits down.

Step-by-step setup for the Portal Pro

1. Unpack and inspect: Remove the chair from the carry case and check that the frame, headrest platform, face pillow, and sternum pad (if ordered) are all present. Common mistake: forgetting the sternum pad at home—store it in the carry case's pocket so it's always with the chair. Keep a packing checklist taped inside the carry case.
2. Unfold the frame: Place the chair on a flat, stable surface. Hold the backrest and seat, then unfold until the frame is fully open. Listen for the click of the locking hinges. Common mistake: forcing the frame open before the hinges align—if it resists, back off and realign. Test each hinge by gently pushing on the seat and backrest; they should not budge.
3. Attach the headrest platform: Slide the adjustable headrest platform into the bracket at the top of the chair and tighten the knob. Then attach the face pillow to the platform. Common mistake: leaving the knob loose—it can slip during pressure. Check that the platform is secure before proceeding. The headrest should hold firm when you press down on the face pillow.
4. Adjust height and angle: Set the chair height so your client's feet rest flat on the floor and their hips are slightly higher than their knees. Adjust the backrest angle to between 15 and 30 degrees from vertical for most seated massage. Common mistake: setting the angle too far back, which strains the therapist's lower back. Use the quick-release levers to fine-tune. Have the client sit and check that their arms rest comfortably on the armrests without shrugging.
5. Position the chair for your body mechanics: Stand behind the chair and check that you can reach the client's shoulders and neck without bending forward. Adjust the chair's distance from your table or stool so you can work with a straight back. Common mistake: placing the chair too close to a wall, limiting your movement. Allow at least 2 feet of clearance on all sides. Do a dry run: simulate a few strokes to confirm you can maintain neutral posture.
6. Final stability check: Gently push the chair from the side and front to ensure it doesn't wobble or slide. If it does, adjust the feet or move to a non-slip surface. Common mistake: skipping this check on carpet—carpet can hide an uneven floor. Place a small level on the seat if unsure. The chair should feel rock-solid before your client sits down.

Product facts

• Oakworks Portal Pro Massage Chair Package: The Portal Pro III portable massage chair by Oakworks weighs just 19 lbs and has built-in wheels on the frame. You can roll it to your car or into a client's home without lifting, saving energy for sessions.

  

• Oakworks Desktop Portal: The Oakworks Desktop Portal weighs 11 lbs and includes a carry case with strap. If you only do seated protocols and need maximum portability, this lighter option may be sufficient.